Online Merchandiser

Role Overview As an Online Merchandiser at Decathlon Sports India, you will play a crucial role in overseeing the operational management and optimization of product categories, product detail pages, and sport landing pages. Your deep understanding of online consumer journey behavior, market trends, and competitive landscape will be instrumental in driving revenue growth and enhancing customer experience within assigned product categories. You will collaborate with cross-functional teams to achieve online journey behavioral metrics objectives and maximize sales performance. Key Responsibilities Develop and execute a sport site merchandising calendar for the website based on seasonality and turnover trend. Design and implement online customer journey experiences suitable for the sports universe. Monitor and analyze website shopping journey and behavioral data to identify trends and opportunities for improvement. Conduct SEO keyword rankings and pilot behavioral metrics such as PPV, ATC, CTR. Collaborate with the X-Commerce team to develop product features based on customer behavioral insights. Collaborate with Category Managers and Product Managers to plan and implement effective online customer journey experiences and optimize site merchandising features. Work closely with the Country Customer Service Team to understand customer sentiments and address grievances in the customer journey. Qualifications Preferably a Master's degree. Proficient analytical skills with a strong ability in data analysis. Outstanding communication and negotiation skills. Additional Details At Decathlon Sports India, the company's purpose is to "Move people through the wonders of Sport" by transforming digitally and creating a seamless omni journey for users both inside stores and online. The company is undergoing a strategic transition in its business model to grow the digital business by 3X in the next 2 years. Office Location: Decathlon Anubhava, Bangalore Work Policy: Hybrid Settings