Frequently Asked Questions
Answers to the questions we are asked most often about JobEasyIndia, our subscription plans, payments and refunds.
Last updated: 18 September 2026About the Platform
What is JobEasyIndia?
JobEasyIndia is an online job portal operated by Evision Technolab Private Limited. Job seekers can search and apply for jobs, build a profile and receive AI-assisted job matches. Employers can post vacancies and review candidates.
Does it cost anything to register?
No. Registration and job searching are free. A paid subscription unlocks premium features and is entirely optional. All plans and prices are listed on our Pricing & Plans page.
Do you sell any physical product?
No. Everything we sell is a digital subscription, activated on your own account. Nothing is shipped. See our Digital Delivery Policy.
Payments
How do I pay, and is it secure?
Payments are collected through an authorised payment gateway and can be made by UPI, debit card, credit card, net banking or wallet. Your card and bank details are entered on the payment gateway's own secure page. We never see or store your full card number, CVV or UPI PIN.
When does my subscription start?
Immediately. Paid features unlock on your account within seconds of a successful payment, and a confirmation email follows within 15 minutes.
Will I get an invoice?
Yes. A tax invoice appears in your billing history within 24 hours of every payment. Evision Technolab Private Limited is registered under GST number 09AAHCE1198F1ZI.
I paid but my account has not upgraded. What do I do?
Sign out and sign back in first, which refreshes your account status. If that does not resolve it, email support@jobeasyindia.com with your payment reference. We reply within 24 to 48 business hours and will either activate the subscription or refund you in full.
Cancellation and Refunds
How do I cancel?
You can cancel at any time from your account. Cancelling stops the next renewal, and your paid features remain available until the end of the period you have already paid for.
Can I get a refund?
Yes, in the situations set out in our Refund & Cancellation Policy, which includes a full refund if you cancel within 48 hours of purchase without using premium features, and for duplicate or erroneous charges.
How long does a refund take?
Approved refunds are initiated within 5 to 7 business days and are credited to your original payment method within 7 to 10 business days, depending on your bank's settlement cycle.
Using the Platform
Will a paid plan guarantee me a job?
No. A subscription gives access to platform features. It does not guarantee a job, an interview or a response from any employer. Every hiring decision is made by the employer.
How does the AI match score work?
It compares your profile against a job's requirements and produces an indicative score to help you prioritise. It is an informational aid only and is not an assessment of your ability.
An employer has asked me for money. Is that normal?
How do I delete my account and data?
Email privacy@jobeasyindia.com from your registered address. See our Privacy Policy for what is deleted and what must be retained for legal reasons.
Still Need Help?
| Support Email | support@jobeasyindia.com |
| Billing Email | billing@jobeasyindia.com |
| Phone | +91 98117 22022 |
| Working Hours | Monday to Saturday, 9:00 AM to 6:00 PM IST |