Refund & Cancellation Policy

This policy explains when a subscription can be cancelled, when a refund is available, how to request one, and how long it takes to reach you.

Last updated: 18 September 2026
JobEasyIndia sells digital subscription access to an online job portal. Access is granted immediately on payment, so refund eligibility depends on whether the paid features have been used and how much of the billing period has elapsed.
In short: Cancel any time from your account. If you cancel within 48 hours of paying and have not used the premium features, you get a full refund. Duplicate or wrong charges are always refunded in full. Approved refunds reach you within 7 to 10 business days.

1. Cancelling a Subscription

  • You may cancel a subscription at any time from your account.
  • Cancellation stops the next automatic renewal.
  • Your paid features remain available until the end of the period you have already paid for.
  • Cancelling does not by itself create a refund for the current period.

2. Refund Eligibility

Situation Outcome
Cancelled within 48 hours of purchase and no premium feature used Full refund
Cancelled within 48 hours but premium features already used Reviewed case by case; a partial refund may be approved
Cancelled after 48 hours, within the first billing period Generally not refundable, as access has been provided
Duplicate payment for the same subscription Full refund of the duplicate amount
Amount debited but subscription not activated Full refund, or the subscription activated, at your choice
Charged after a valid cancellation was recorded Full refund of the incorrect charge
Billing error confirmed by us Full refund of the amount charged in error
Renewal already charged for a period not yet used Refund of the unused renewal if reported within 7 days of the charge
Account suspended or terminated for breach of our Terms Not refundable
Dissatisfaction with job search results or employer responses Not refundable; we provide access to the platform, not a guaranteed outcome

3. What Is Not Refundable

  • Billing periods that have already been used.
  • Subscriptions cancelled after substantial use of premium features.
  • Requests based on not receiving a job offer, an interview or an employer response.
  • Accounts closed by us for fraud or breach of the Terms.

4. How to Request a Refund

Email billing@jobeasyindia.com with the following, so we can locate the payment without delay:

  • Your registered email address and phone number.
  • The invoice number or payment reference.
  • The date and amount of the payment.
  • The reason for the request.

5. Refund Timeline

Acknowledgement Within 24 to 48 business hours of your request
Review and decision Within 5 to 7 business days
Refund initiated after approval Within 5 to 7 business days
Credited to your original payment method Within 7 to 10 business days of initiation

A refund always goes back to the same card, account or UPI ID you paid from. We cannot send it anywhere else.

Once we have sent the refund, how quickly it appears depends on your bank. That last step is not in our hands.

6. Payment Disputes and Chargebacks

If you believe a charge is incorrect, please contact us first at billing@jobeasyindia.com. Most issues are resolved faster directly than through a bank dispute. Raising a chargeback after a subscription has been used may lead to suspension of the account while the dispute is investigated.

7. Failed and Pending Payments

  • A failed payment where no amount was debited does not require a refund.
  • Where an amount is debited but the payment shows as pending, settlement may take up to three working days. Contact us if it has not resolved by then.
  • A partial payment does not activate a subscription.

8. Contact for Refunds

Billing Email billing@jobeasyindia.com
Support Email support@jobeasyindia.com
Phone +91 98117 22022
Working HoursMonday to Saturday, 9:00 AM to 6:00 PM IST
Operated byEvision Technolab Private Limited